Most medical practices do not concentrate on patient collections. It can be tricky to discuss money with patients. Leave the difficult job to us. Billing Paradise provides patient collections services that can help you capture additional 5% revenue. Unlike other revenue collection agencies we do not browbeat your patients into paying but follow an informed and warm approach.
You cannot expect your patients to understand the complexities of insurance billing. Most patients don't have the slightest idea about co pays, deductibles and co-insurance. We don't just send across bills and sketchy patient statements. Our medical billing team educates your patients on their payment responsibilities and insurance coverage.
Our patient statements are informative and patient friendly. We send out completed statements within just a week of the patient's visit. All our statements include details about aging balances and pending collections. A collection letter is sent after a month. We also follow up on payments consistently and place reminder calls every 15 days.
BillingParadise can also help your patients to make payments online. Most practice management and EHR systems have an electronic payment option. It can be mildly flustering for patients who are making a payment the first time. We have a toll free patient billing number your patients can call anytime they need payment or billing assistance.
Most providers lose complete track of self-pays. Our billers provide complete and updated AR and productivity reports. We mail our clients a comprehensive patient billing record every month. We focus on reducing backlogged revenue due to insufficient patient billing efforts.
The lights never go out in our 24/7 office. We inform your front office staff about patient outstanding balances prior to a patient's visit. This will enable your staff to collect balances without having to jog their memory.
Now you can finally let go of billing worries and face-offs with patients. Our patient billing services will make sure you collect more revenue, minimize the burden on your front office staff, and lead to a healthier revenue cycle.
We have specialized teams of medical billers and coders who hold speciality specific certifications to handle your billing and coding tasks
Hire one/combination of services/all, we at BillingParadise will meet your needs 100%
Yes, we manage the complete patient billing cycle including statement generation and mailing, multiple statement cycles with escalating messaging, patient-friendly billing formats, electronic statement delivery options, and coordination with collection agencies when necessary. Statements are branded with your practice information.
Yes, we implement online payment portals allowing patients to view balances, make one-time or recurring payments, set up payment plans, view payment history, and download receipts. Portals are mobile-responsive and integrate with your PM system for real-time balance updates.
Yes, our patient portal solutions include secure login, balance viewing, payment processing (credit/debit/HSA/FSA cards and ACH), paperless statement enrollment, communication messaging, and payment plan self-service. Portals can be white-labeled with your practice branding for a seamless patient experience.
Yes, we manage check reissue requests for lost, stolen, or stale-dated checks and coordinate with payers for EFT reprocessing. We track reissue requests, follow up with payers, and ensure replacement payments are posted correctly to patient accounts.
Yes, we integrate with major payment processors such as Stripe, Square, PaySimple, and InstaMed, enabling credit card processing directly within your PM system with PCI-compliant card storage and automatic payment posting.
Yes, our team handles balance billing scenarios including compliance with the No Surprises Act, patient notification requirements, and state-specific balance billing regulations to ensure your practice remains compliant.
Yes, we specialize in out-of-network billing including single-case agreements, gap exception processing, claim submissions at billed charges, balance billing where permitted, and patient payment coordination.
Yes, we advocate on behalf of patients and practices by reviewing denied patient responsibility charges, filing appeals when appropriate, and negotiating payment arrangements when necessary.
Yes, we provide patient-friendly statements with clear service descriptions, insurance adjustments, patient responsibility breakdowns, and payment instructions. Itemized superbills can also be provided upon request.
Yes, we support paper billing for patient statements and for payers requiring paper claim submission, such as certain workers' compensation carriers or Medicaid plans. We manage printing, mailing, and tracking of all paper communications.