CASE STUDY

How to recover lost revenue in a primary care physician practice?

Overview

Ray Clifton is a senior primary care physician and practice manager of a clinic in California. Despite being one of the busiest PCPs in New Jersey, he faced challenges that forced him to rethink his decision of remaining independent.


Odds against Ray Clifton’s Practice!

  • Trouble with coping with the complex structure of his EMR
  • Most claims went unpaid
  • Inexperienced staff handling the billing department
  • Incorrect claim information and slow billing cycle

Check how we solved his primary care practice’s billing issues and recovered his lost revenue.


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