Removing Problem areas of Patient access, Scheduling and Registration using RPA.

 Erika Regulsky RCM, RPA
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Implementing robotic process automation isn’t just about eliminating obstacles or presenting fast tools. Healthcare organizations can utilize RPA to work on improving patient engagement at different touch points during the patient access RPA process.

Patient data and clinical information matched with RPA can assist your healthcare organization with nudging patients by text or email to make appointments using RPA bots, so they don’t miss out, ignore or disregard any significant checks. You can convey customized updates, services, therapies and offers, so your patients feel dealt with and know the exact information going on all through their medical care venture.


Utilization of RPA technology in your hospital or medical group will only lessen your staff work burden and allow them to greet and communicate with patients without frustration or in a hurry which is the case we have experienced in most hospitals and medical groups throughout the country. Eliminate hour long wait times, poor price transparency and scheduling mistakes using Robotic process automation.

 Appointment Scheduling using Robotic Process Automation

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I’m a multi-certified revenue cycle management professional and compliance officer with 20+ years of experience. I contribute articles to leading healthcare publications and journals. I am currently working as Senior Transition Manager, in BillingParadise headquartered at Diamond Bar, California. BillingParadise offers Medical Billing Services that intersect perfectly with the EMR/Practice management system you use.BillingParadise has offices in New Jersey, New York, Florida, Georgia, Minnesota, and Texas.

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