Business Continuity During COVID-19

August 10, 2020 3:00 am

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COVID-19 has without a doubt disrupted lives and the livelihood of everyone in the country and in the world. In an effort to curb the spread of the virus and to solve the life threatening problem of the pandemic, a lot of businesses were put in the grim situation of having to choose between livelihood and their lives. Some of the companies that were fortunate were able to transition to work-from-home (WFH) others were forced to close their doors temporarily and in some even dire cases permanently. But other businesses had to formulate more innovative plans to ensure that their businesses made it through this pandemic.

According to a webinar hosted by Becker’s Hospital Review and by speakers 

Kelley Blair, senior vice president and general manager, Health Systems,, Technology Enabled Services, Change Healthcare

Bill Krause, vice president and general manager, Connected Consumer Health , Change Healthcare

Here are some of the ways business continuity can be managed by a a hospital during this pandemic:

  • An effective workforce management strategy

  • A well-defined patient access strategy

  • A regulatory task force to help ensure compliance with regulatory changes

  • Leverage analytics to drive cash collections

  • Connect digital access capabilities to all areas related to attracting and retaining patients.

 Appointment Scheduling using Robotic Process Automation

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