AI-enabled Old AR Recovery Services For Hospitals

MGMA Industry Standard Benchmark and KPIs that Eradicate AR

“Timely filing dangers when figuring out how to solve pending AR is a risk. Exceeding 90 or even 120+ days AR can reduce your chances of minimizing the claim reimbursement recovery.”

We employ a comprehensive approach with over 7 Key Performance Indicators (KPIs). Our detailed 15 KPI model meticulously monitors virtually every aspect of RCM processes, with a particular focus on Accounts Receivables services.

While calculating the AR days the following KPI metric is used as a benchmark

35 or fewer A/R days = Good or High performance
35-50 A/R days = Average Performance

• A/R Days
• First Pass Resolution Rate (FPRR)
• Gross Collection Rate (GCR)
• Net Collection Rate (NCR)
• Percentage of A/R Older than 60 Days
• Collections per Visit
• Contractual Variance

Reduce the Frustration of Patients With Patient Old AR Recovery Services

Combine human touch with AI intelligence by allowing your patients to engage more with the care process with our patient Old AR Recovery Services and AI solutions. Your patients no longer need to stay on hold

• Serve and collect from patients easily with our patient-friendly AR team
• Enhance the financial journey of your Patients with AI-enabled patient follow-ups and support
• Automated patient statements that have an inbuilt collection feature
• Assisting patients in discovering their convenient payment plans.

Patient Collections Automation

Eliminate barriers within your Patient Payment Collections teams and enhance visibility and decision-making for improving patient collections of your organization. Achieve this through seamless end-to-end EHR integration of patient payment collections automation.

• Efficiency Boost - Eliminate manual payment processes to save time and resources.
• Cost Savings - Redirect valuable resources to more critical tasks with our automated system.
• Top-Tier Security - Ensure patient data protection through secure electronic channels.
• Prompt Payment Incentives - Tailored reminders increase the likelihood of on-time payments.
• Clear Communication - Consolidate payment information to avoid patient confusion.

Patients can get frustrated over multiple calls and follow-ups. Have our Automated AI bots do this tedious task that can follow up with patients according to their preferred pace.

Eliminate Patient Demographics Errors That lead to Piled-up Aged or Old AR

Did you know that 35% of all pending and denied claims in aged or old AR are due to incorrect patient data and eligibility information?

Put a stop to these unnecessary errors with patient insurance card reader and verification AI. Quickly scan insurance cards from 20,000+ plan types and 4,000+ national carriers, verifying patient health insurance in just 5 seconds.

AI Insurance Card and ID Capture

Optimizes image quality for accurate OCR results, capturing insurance and legal ID data, including eSignatures.

Real-time Insurance Verification

Instantly identifies patient copayments, plan limitations, and eligibility, facilitating efficient coverage validation.

Customized Intake Processes

Tailored forms and automated workflows for benefit verifications and authorizations, reducing errors and redundancies.

Streamlined Patient and Provider Experience

Offers seamless check-in, clear cost responsibilities, and secure payment processing for copayments and past balances.

Enhanced Productivity for Office Staff

Minimizes manual tasks and errors, improving administrative efficiency and staff retention.