6% Higher EHR-based workload for primary care physicians in hybrid care (Infographic)

 Wayne Carter Practice Management

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Main statistics on primary care physicians face a 6% Higher EHR-based workload in hybrid care

Why is there an increased EHR workload for primary care physicians in hybrid care?

Recent findings highlight a significant rise in Electronic Health Records (EHR) workload for primary care physicians (PCPs) engaging in hybrid care, combining telehealth and in-person visits. This increase, approximately 6 percent as noted in a study published in JAMA Network Open, is largely attributed to the dual demands of managing telehealth and in-person care simultaneously. 

Unlike days dedicated solely to telehealth, where EHR-based work does not spike, the blend of care modalities compels physicians to multitask intensely. Primary care physicians must navigate Electronic Health Records while interacting with patients online and face-to-face, often leading to increased documentation and medical record review times. This scenario not only intensifies the EHR for physicians but also contributes to physician burnout, as the complexity of tasks escalates. The study conducted by MedStar Health Research Institute and Georgetown University School of Medicine utilized data from the Cerner EHR system, evidencing this trend among PCPs across multiple settings.


EHR based primary care physicians

Solutions to reduce EHR workloads in the future

To alleviate the burgeoning EHR workload for primary care physicians, especially in hybrid care settings, strategic solutions are essential. Firstly, enhancing the functionality and user interface of Electronic Health Records can streamline tasks and reduce the time spent on documentation and record reviews. Implementing more sophisticated AI tools within the EHR systems can automate routine tasks, predict common entries, and suggest actions, which would considerably cut down the EHR for physicians. 

Training programs tailored to enhance efficiency in EHR usage could also play a critical role in mitigating physician burnout. Moreover, reevaluating the workflow to create distinct blocks of telehealth and in-person care could reduce the simultaneous demands placed on primary care physicians, thereby optimizing the overall use of Electronic Health Records. These initiatives could not only improve the efficiency of healthcare delivery but also enhance the job satisfaction and mental well-being of PCPs, potentially reversing the trends observed in recent studies.


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Wayne Carter

I've been working in healthcare industry of the United States in various types of departments since 2013. Started my career from the bottom as a Accounts Receivable executive, Practice management team handler, Entire Practice Management and now I'm employed at BillingParadise as a Content Lead. Areas of Expertise: End-to-End Revenue Cycle Management, Content Writing, Digital Marketing, RCM applications and Software, Healthcare Business Development, Healthcare Sales, and Healthcare Automation.

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