{"id":442847,"date":"2023-06-06T09:46:17","date_gmt":"2023-06-06T14:46:17","guid":{"rendered":"https:\/\/www.billingparadise.com\/blog\/?p=442847"},"modified":"2026-03-17T04:45:53","modified_gmt":"2026-03-17T09:45:53","slug":"healthcare-cfos-embracing-value-based-care","status":"publish","type":"post","link":"https:\/\/www.billingparadise.com\/blog\/healthcare-cfos-embracing-value-based-care\/","title":{"rendered":"Healthcare CFOs Embrace Value-Based Care and Consumerism"},"content":{"rendered":"<section  class=\"section no  vc_custom_1686058186162\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding\">[vc_custom_heading text=&#8221;Why Value-Based Care and Consumerism are Embraced by Healthcare CFOs&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23ff6600&#8243; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;.vc_custom_1686062294309{margin-top: 15px !important;}&#8221;]<div class=\"text-block \" ><div class=\"simple-text \"><p><span style=\"font-weight: 400\">In today&#8217;s rapidly evolving healthcare landscape, the role of healthcare CFOs has become increasingly critical. As the industry undergoes significant changes, such as the shift towards value based care in healthcare and the rise of consumerism in healthcare, CFOs need to adapt their approach and become strategic partners rather than solely financial gatekeepers. This transition is essential for organizations to succeed in the new ways of doing business.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no  vc_custom_1686058193242\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding  vc_custom_1686058224569\"><div class=\"text-block \" ><div class=\"simple-text \"><p><span style=\"font-weight: 400\">Traditionally, healthcare CFOs have focused on looking back at data to understand company performance, manage budgets, track cash flow, and mitigate risks. While these tasks remain important, they are no longer sufficient in the face of <\/span><a href=\"https:\/\/www.cms.gov\/medicare\/quality\/value-based-programs\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">value-based care<\/span><\/a><span style=\"font-weight: 400\">, consumerism in healthcare, and other emerging challenges. The healthcare paradigm has shifted, and CFOs must adapt to stay ahead.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no  vc_custom_1686058200321\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding  vc_custom_1686058246880\"><div class=\"text-block \" ><div class=\"simple-text \"><p><span style=\"font-weight: 400\">In the past, healthcare organizations relied on keeping patients in hospital beds and ordering revenue-generating tests and services to generate income. However, with the transition to value based care in healthcare, provider revenue is now tied to the value of care delivered rather than the volume of services provided. This change, coupled with the disruptive influence of non-traditional companies like Amazon, Apple, and Google in healthcare markets, has led to a decline in operating income for healthcare CFOs.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding  vc_custom_1686058259736\">[vc_custom_heading text=&#8221;Opinions of Healthcare CFOs on Value-Based Care and Consumerism&#8221; font_container=&#8221;tag:h3|text_align:left|color:%23ff6600&#8243; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal&#8221; css=&#8221;.vc_custom_1686143449663{margin-top: 15px !important;}&#8221;]<div class=\"text-block \" ><div class=\"simple-text \"><p><span style=\"font-weight: 400\">Michael Allen, the CFO of OSF HealthCare, acknowledges this shift, stating, &#8220;In the changing business environment, you can&#8217;t have all the finance folks working in rearview mirrors anymore. That doesn&#8217;t give us anything except what happened.&#8221; Healthcare CFOs need to shift their focus from looking backward to looking forward and strategically planning for the future.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding  vc_custom_1686058265896\"><div class=\"text-block \" ><div class=\"simple-text \"><p><span style=\"font-weight: 400\">Jennifer Alvey, the senior vice president, and CFO of Indiana University (IU) Health, emphasizes the importance of forward-thinking, stating, &#8220;We&#8217;re now in the business of looking ahead, especially in terms of multi-year planning. The CFO is providing a lot more detailed data on what opportunities there are going forward.&#8221; Healthcare CFOs play a pivotal role in helping organizations seize these opportunities by developing innovative strategies aligned with value-based care, consumerism, and future trends.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding  vc_custom_1686058272328\"><div class=\"text-block \" ><div class=\"simple-text \"><p><span style=\"font-weight: 400\">Value-based care, with its emphasis on improving care quality and reducing costs, requires strategic thinking from healthcare CFOs. The transition to value based care in healthcare has been slow, with a significant portion of revenue still tied to the traditional fee-for-service model. Healthcare CFOs need to bridge the gap between the old and new payment models by developing a strategic mindset that focuses on predicting patient costs, measuring outcomes, and improving population health.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding  vc_custom_1686058278480\"><div class=\"text-block \" ><div class=\"simple-text \"><p><span style=\"font-weight: 400\">Ric Magnuson, CFO of Minnesota-based Allina Health, explains the mindset shift needed, saying, &#8220;You have to shift your mind from wanting every bed full in the hospital to asking about how to best care for a population.&#8221; This change in perspective requires healthcare CFOs to align their financial strategies with the organization&#8217;s mission and long-term goals.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding  vc_custom_1686058284513\"><div class=\"text-block \" ><div class=\"simple-text \"><p><span style=\"font-weight: 400\">As payment models evolve, healthcare CFOs are being pushed to assume greater financial risk. The Centers for <\/span><a href=\"https:\/\/www.billingparadise.com\/medicare\/contracts-management-and-auditing\/\"><span style=\"font-weight: 400\">Medicare &amp; Medicaid Services<\/span><\/a><span style=\"font-weight: 400\"> (CMS) and other payers are encouraging provider organizations to take on more financial responsibility, aiming to reduce costs while improving care quality and patient satisfaction. However, healthcare CFOs are often hesitant to embrace this increased risk.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding  vc_custom_1686058289888\"><div class=\"text-block \" ><div class=\"simple-text \"><p><span style=\"font-weight: 400\">To navigate this challenge, CFOs must better understand their market. Patrick Holland, CFO of Atrius Health, advises healthcare CFOs to anticipate where the value-based care market is heading. Developing closer relationships with payers and understanding insurance design and purchasing patterns can help CFOs identify opportunities and position their organizations for success in risk-based care.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding  vc_custom_1686058298136\"><div class=\"text-block \" ><div class=\"simple-text \"><p><span style=\"font-weight: 400\">The rise of consumerism in healthcare further underscores the need for healthcare CFOs to adapt their approach. With the prevalence of <\/span><a href=\"https:\/\/www.billingparadise.com\/patient-eligibility-verification\/patient-eligibility-verification-software-tool.html\"><span style=\"font-weight: 400\">high-deductible health plans<\/span><\/a><span style=\"font-weight: 400\"> and greater cost-sharing arrangements, consumers are becoming more conscious of the value of care. Organizations must deliver high-quality, cost-effective care that meets patient expectations.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding  vc_custom_1686058305841\"><div class=\"text-block \" ><div class=\"simple-text \"><p><span style=\"font-weight: 400\">To thrive in the era of consumerism in healthcare, CFOs can play a pivotal role in improving the patient experience. By leveraging technology-driven solutions such as <\/span><a href=\"https:\/\/www.billingparadise.com\/blog\/case-study-online-price-estimator-leveraging-hospitals-serve-patient-needs\/\"><span style=\"font-weight: 400\">price transparency tools<\/span><\/a><span style=\"font-weight: 400\">, online payment capabilities, and convenient appointment scheduling, CFOs can empower patients to make informed decisions about their healthcare. This focus on enhancing patient satisfaction and engagement contributes to a more patient-centric healthcare ecosystem.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding  vc_custom_1686058315769\">[vc_custom_heading text=&#8221;How technology plays a part?&#8221; font_container=&#8221;tag:h3|text_align:left|color:%23ff6600&#8243; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal&#8221; css=&#8221;.vc_custom_1686143477673{margin-top: 15px !important;}&#8221;]<div class=\"text-block \" ><div class=\"simple-text \"><p><span style=\"font-weight: 400\">Technology plays a vital role in empowering healthcare CFOs to become strategic partners. CFOs are no longer confined to using IT systems for financial analysis and reporting. With advancements in <\/span><a href=\"https:\/\/www.billingparadise.com\/TeamBillingBridge\/\"><span style=\"font-weight: 400\">analytics tools<\/span><\/a><span style=\"font-weight: 400\"> and data-driven insights, CFOs can provide valuable information for decision-making, helping organizations identify trends, allocate resources effectively, and optimize revenue streams.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding  vc_custom_1686058322289\"><div class=\"text-block \" ><div class=\"simple-text \"><p><span style=\"font-weight: 400\">By embracing digital health solutions and automation, CFOs can streamline financial processes and enhance operational efficiency. <\/span><a href=\"https:\/\/www.billingparadise.com\/rpa\/rcm-services-automation.php\"><span style=\"font-weight: 400\">Automated revenue cycle management<\/span><\/a><span style=\"font-weight: 400\"> systems, for example, can help organizations <\/span><a href=\"https:\/\/www.billingparadise.com\/medical-billing\/\"><span style=\"font-weight: 400\">reduce billing errors<\/span><\/a><span style=\"font-weight: 400\">, improve cash flow, and optimize reimbursement. CFOs can also leverage data analytics to identify opportunities for cost savings, revenue growth, and operational improvements.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding  vc_custom_1686058328193\"><div class=\"text-block \" ><div class=\"simple-text \"><p><span style=\"font-weight: 400\">To succeed in their evolving roles, healthcare CFOs need to possess a unique blend of technical expertise and emotional intelligence. The ability to understand and influence the financial narrative of an organization is crucial. CFOs must communicate the organization&#8217;s financial health challenges, and growth opportunities to stakeholders, including the board, executives, clinicians, and staff.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding\">[vc_custom_heading text=&#8221;Conclusion&#8221; font_container=&#8221;tag:h3|text_align:left|color:%23ff6600&#8243; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;.vc_custom_1686058941936{margin-top: 5px !important;}&#8221;]<div class=\"text-block \" ><div class=\"simple-text \"><p><span style=\"font-weight: 400\">In conclusion, healthcare CFOs play a transformative role in the era of value based care in healthcare and consumerism in healthcare. As strategic partners, they navigate the challenges of the value-based healthcare system by adopting a forward-thinking approach, aligning financial strategies with organizational goals, and embracing technology-driven solutions. By prioritizing the patient experience and leveraging data analytics, healthcare CFOs can drive innovation, improve financial performance, and ultimately contribute to better patient outcomes and satisfaction. The evolving role of healthcare CFOs is vital in shaping the future of healthcare delivery and financial management.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"[vc_custom_heading text=\"Why Value-Based Care and Consumerism are Embraced by Healthcare CFOs\" font_container=\"tag:h2|text_align:left|color:%23ff6600\" google_fonts=\"font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\" css=\".vc_custom_1686062294309{margin-top: 15px !important;}\"]In today's rapidly evolving healthcare landscape, the role of healthcare CFOs has become increasingly critical. As the industry undergoes significant changes, such as the shift towards value based care in healthcare and the rise of consumerism in healthcare, CFOs need [...]","protected":false},"author":14,"featured_media":442855,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[7,744],"tags":[],"class_list":["post-442847","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cfos-corner","category-rcm"],"modified_by":"kiruthika","_links":{"self":[{"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/posts\/442847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/comments?post=442847"}],"version-history":[{"count":11,"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/posts\/442847\/revisions"}],"predecessor-version":[{"id":450641,"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/posts\/442847\/revisions\/450641"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/media\/442855"}],"wp:attachment":[{"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/media?parent=442847"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/categories?post=442847"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/tags?post=442847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}