{"id":162292,"date":"2021-12-08T04:34:52","date_gmt":"2021-12-08T09:34:52","guid":{"rendered":"https:\/\/www.billingparadise.com\/blog\/?p=162292"},"modified":"2026-03-09T03:01:59","modified_gmt":"2026-03-09T08:01:59","slug":"why-do-medical-bills-have-so-many-mistakes","status":"publish","type":"post","link":"https:\/\/www.billingparadise.com\/blog\/why-do-medical-bills-have-so-many-mistakes\/","title":{"rendered":"Why do medical bills have so many mistakes"},"content":{"rendered":"<section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding\"><div  class=\"empty-space  marg-lg-b10\"><\/div><div class=\"text-block \" ><div class=\"simple-text size-3\"><p><span style=\"font-weight: 400\">Is it honest mistakes or mistakes by purpose? We use to wander every month after looking at the process dashboard. Even though we keep the tools and checkpoints in place, it feels like slipping through the cracks. In the event where you can recognize a common mistake and the one Clinical Specialist make, we can make an attempt to dodge them.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Patients most of the time are not aware of their benefits, coverage, and coverage during emergency situations. A mistake can happen in many places in the patient\u2019s account resulting in an unclean claim, or a wrong balance on a statement.<\/span><\/p>\n<p><span style=\"font-weight: 400\">There is a lot of misplaced views held by the general public. Excessive fear of reprisal causes most junior doctors to commit minor mistakes they otherwise wouldn\u2019t make. In the below articles we discuss some of the common mistakes committed in the Claims that you can avoid in the future.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding\"><div  class=\"empty-space  marg-lg-b10\"><\/div><div id=\"ultimate-heading-37946a10562dbfcad\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-37946a10562dbfcad uvc-3627 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-37946a10562dbfcad h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h3 style=\"font-weight:normal;color:#f26737;\">Sending Duplicate claims<\/h3><\/div><\/div><div  class=\"empty-space  marg-lg-b20\"><\/div><div class=\"text-block \" ><div class=\"simple-text size-3\"><p><span style=\"font-weight: 400\">While sending the claim to insurance, billing professionals may click the submit button twice, then one of the claims will become duplicate.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-177764\" src=\"https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-3.png\" alt=\"\" width=\"700\" height=\"400\" srcset=\"https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-3.png 700w, https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-3-300x171.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400\">Another main reason for this denial is not submitting the \u2018corrected claim\u2019 properly. We need to mention the corrected claim in the CMS 1500 form every time according to the insurance requirement.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">To further complicate things, Insurance has a specific process for how they accept claims. To receive payment your doctor must follow that process. There are thousands of checkpoints systems used to determine whether to accept or reject a claim.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding\"><div  class=\"empty-space  marg-lg-b10\"><\/div><div id=\"ultimate-heading-52606a10562dbff07\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-52606a10562dbff07 uvc-6975 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-52606a10562dbff07 h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h3 style=\"font-weight:normal;color:#f26737;\">Incorrect Patient Demographics<\/h3><\/div><\/div><div  class=\"empty-space  marg-lg-b20\"><\/div><div class=\"text-block \" ><div class=\"simple-text size-3\"><p><span style=\"font-weight: 400\">Incorrect Patient information may cause <a href=\"https:\/\/www.billingparadise.com\/denial-management-service\/\">denial<\/a>, the checkpoint is put in place via clearinghouse while submitting, but the \u2018jr\u2019 and \u2018Middle name\u2019 can be missed out and it is enough to do the damage for the claim.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-177766 aligncenter\" src=\"https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-4.png\" alt=\"\" width=\"700\" height=\"400\" srcset=\"https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-4.png 700w, https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-4-300x171.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/>It can even be complicated if the patient changed his insurance plan and we submitted it to a different department. This can cause confusion and the billing side and end up in an appeal.<\/span><span style=\"font-weight: 400\"> Identification of the right population segments based on demographics data is important for reimbursement.\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding\"><div  class=\"empty-space  marg-lg-b10\"><\/div><div id=\"ultimate-heading-58226a10562dc0168\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-58226a10562dc0168 uvc-476 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-58226a10562dc0168 h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h3 style=\"font-weight:normal;color:#f26737;\">Wrong Medical Documentation<\/h3><\/div><\/div><div  class=\"empty-space  marg-lg-b20\"><\/div><div class=\"text-block \" ><div class=\"simple-text size-3\"><p><span style=\"font-weight: 400\">When you are billing the claim that as a complication it is important for the insurance to verify the medical documents. This can be more applicable while working on Durable Medical Equipment(DME). Even though we obtain the proper authorization for the claim, some insurance company also demands to submit the medical records.<\/span><\/p>\n<p><span style=\"font-weight: 400\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-177767 aligncenter\" src=\"https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-5.png\" alt=\"\" width=\"700\" height=\"400\" srcset=\"https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-5.png 700w, https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-5-300x171.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/>If the medical records are stuck with the Physician and if there is no proper communication between the provider and the <a href=\"https:\/\/www.billingparadise.com\/medical-billing\/\">medical billing<\/a> company. It may be ageing in the bucket for a long period of time. This can be avoided by using EHR or other electronic medical record software.\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding\"><div  class=\"empty-space  marg-lg-b10\"><\/div><div id=\"ultimate-heading-32936a10562dc037b\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-32936a10562dc037b uvc-7008 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-32936a10562dc037b h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h3 style=\"font-weight:normal;color:#f26737;\">The constant change in Regulations and payer requirements<\/h3><\/div><\/div><div  class=\"empty-space  marg-lg-b20\"><\/div><div class=\"text-block \" ><div class=\"simple-text size-3\"><p><span style=\"font-weight: 400\">The affordable care act changed the US healthcare system and made healthcare affordable for more patients. So insurance companies found different methods to confuse the patients. One of the biggest problems with insurance companies is changing rules and regulations. This causes confusion among providers. With the added regulations come added forms, pre-qualifications, etc etc etc.<\/span><\/p>\n<p><span style=\"font-weight: 400\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-177768 aligncenter\" src=\"https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-6.png\" alt=\"\" width=\"700\" height=\"400\" srcset=\"https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-6.png 700w, https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-6-300x171.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/>\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">One payer may require a &#8220;modifier&#8221; code and another payer will send the bill back and request that the modifier be removed due to some internal code change or government regulation that affects them<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding\"><div  class=\"empty-space  marg-lg-b10\"><\/div><div id=\"ultimate-heading-85156a10562dc0500\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-85156a10562dc0500 uvc-4863 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-85156a10562dc0500 h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h3 style=\"font-weight:normal;color:#f26737;\">Misinterpretation between technologies<\/h3><\/div><\/div><div  class=\"empty-space  marg-lg-b20\"><\/div><div class=\"text-block \" ><div class=\"simple-text size-3\"><p><span style=\"font-weight: 400\">Most of the small medical practices haven\u2019t fully transitioned to digital. EMR or Electronic Medical records may greatly be benefited in the future. But currently, the cost is high for maintaining the medical records for the patients.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">And it would be difficult for the billing company ]to work towards obtaining the medical records. And this causes confusion and the bill may be submitted without the required clinical and causes the <a href=\"https:\/\/www.billingparadise.com\/rcm-tools\/denialmanager\/\">denials<\/a>.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding\"><div  class=\"empty-space  marg-lg-b10\"><\/div><div id=\"ultimate-heading-4606a10562dc06a2\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-4606a10562dc06a2 uvc-4259 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-4606a10562dc06a2 h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h3 style=\"font-weight:normal;color:#f26737;\"> Patient Policy Expired<\/h3><\/div><\/div><div  class=\"empty-space  marg-lg-b20\"><\/div><div class=\"text-block \" ><div class=\"simple-text size-3\"><p><span style=\"font-weight: 400\">The Clearinghouse checks for the patient\u2019s eligibility before submitting the claim to the insurance. But sometimes, patients may change the plan internally and we needed to submit it to a different Payer ID in the EDI(Electronic Data Interchange).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-177770 aligncenter\" src=\"https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-10.png\" alt=\"\" width=\"700\" height=\"400\" srcset=\"https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-10.png 700w, https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-10-300x171.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/>These kinds of scenarios occur especially when the patient is having Managed care plans, where the plan changes monthly, and once the billing agent calls the insurance company they will tell them to submit to the different insurance.\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding\"><div  class=\"empty-space  marg-lg-b10\"><\/div><div id=\"ultimate-heading-97066a10562dc0861\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-97066a10562dc0861 uvc-8602 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-97066a10562dc0861 h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h3 style=\"font-weight:normal;color:#f26737;\"> Incorrect Manual and Automated coding<\/h3><\/div><\/div><div  class=\"empty-space  marg-lg-b20\"><\/div><div class=\"text-block \" ><div class=\"simple-text size-3\"><p><span style=\"font-weight: 400\">ICD-10 was implemented in the US from Oct 2015. Inexperienced coders make lots of mistakes in determining the Diagnosis(Dx) and Procedural code. It is also advisable for doctors to verify the Local Coverage Determination(LCD) and Insurance guidelines for the procedures that are most billed.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-177771 aligncenter\" src=\"https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-11.png\" alt=\"\" width=\"700\" height=\"400\" srcset=\"https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-11.png 700w, https:\/\/www.billingparadise.com\/blog\/wp-content\/uploads\/2021\/12\/roeo-11-300x171.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/>We need to check whether Bundling\/Unbundling a procedure code is coded per the insurance guidelines. Sometimes even the right combination of codes may deny stating Bundled per the insurance guidelines. An experienced <a href=\"https:\/\/www.billingparadise.com\/medical-coding\/\">Medical Billing Coder<\/a> will recognize it initially and stop it from occurring.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/section><section  class=\"section no\"><div class=\"row\"><div class=\"wpb_column col-md-12 have-padding\">[vc_message]<span style=\"font-weight: 400;font-size: 14px\">Do your Medical Practice needs Outsourcing?\u00a0<\/span><br \/>\n<span style=\"font-weight: 400;font-size: 14px\">Talk to our medical billing experts by <\/span><a href=\"https:\/\/www.billingparadise.com\/contact-us.html\"><span style=\"font-weight: 400;font-size: 14px\">Clicking the link.<\/span><\/a>[\/vc_message]<\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Is it honest mistakes or mistakes by purpose? We use to wander every month after looking at the process dashboard. Even though we keep the tools and checkpoints in place, it feels like slipping through the cracks. In the event where you can recognize a common mistake and the one Clinical Specialist make, we can [...]","protected":false},"author":13,"featured_media":177733,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[721,841,716],"tags":[],"class_list":["post-162292","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-billing-collections","category-medical-billing","category-most-recent"],"_links":{"self":[{"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/posts\/162292","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/comments?post=162292"}],"version-history":[{"count":3,"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/posts\/162292\/revisions"}],"predecessor-version":[{"id":450113,"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/posts\/162292\/revisions\/450113"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/media\/177733"}],"wp:attachment":[{"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/media?parent=162292"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/categories?post=162292"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.billingparadise.com\/blog\/wp-json\/wp\/v2\/tags?post=162292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}