A statistic gleaned about a year ago had revealed that only around 15% of the single or two-physician practices utilized EHRs, this despite the vociferous promotion of EHRs by federal centers citing the federal stimulus as an incentive. The most common reason for this dismal adoption rate was that the clinics found decent technical support and leadership hard to come by when it came to EHR implementation. It was also found that even those clinics which did possess the mandatory EHRs, were terribly underutilizing it to the extent of deriving only 20% functionality. The reason this time again was that technical support expertise was a rare commodity, and the EHR vendor could not be always reached.
Although things have much improved since then, small clinics, which really cannot dole out a big sum when it comes to EHR implementation, still find it difficult to locate an EHR support service which fits within their modest budget. Even if they manage to home in on such a vendor, they invariably tend to lend step motherly support due to the small budgets involved, and rarely guide the clinics thoroughly in choosing the best-fit EHR, and also the optimal utilization of the same.
BillingParadise thus has been a breath of fresh air in this niche segment. Not only do we aid our customers in choosing the right EMRs, we also help them in getting to know their EMRs better by providing remote training sessions. On top of this we urge our customers to shed their conservative approach, by encouraging them to utilize their EHRs for more purposes than just recording progress notes and submitting electronic claims. With patient-centred care and Accountable Care Organization (ACO) being the buzzwords these days, a physician is expected to electronically prescribe drugs, order lab tests, maintain registries, and use other clinical decision support capabilities of an EHR.
We at BillingParadise operate a 24 x 7 x 365 team, who can answer any EHR related query from your clinic, and at the same time virtually assist you in navigating the EHR when a barrage of clicks has left you befuddled.
BillingParadise can be reached at 1-(888)-571-9069 or steve@billingparadise.com.
