78% Unsubmitted Claims Due to Cyber Attack on Change Healthcare

 Erika Regulsky Billing & Collections

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Change Healthcare Cyber Attack – February 21, 2024

The recent cyber attack on Change Healthcare marks a critical juncture in our understanding of ransomware in healthcare systems. This infographic delves into the results of an informal AMA survey, capturing responses from over 1,400 healthcare providers, ranging from small to large practices, affected by this disruptive ransomware attack on healthcare. The survey, conducted between March 26 and April 3, 2024, highlights the extensive and ongoing impact since the initial breach on February 21, 2024. From suspended claim payments to challenges in electronic remittance, the Change Healthcare attack has undeniably reshaped operational dynamics across the sector, urging an immediate reevaluation of cybersecurity measures in healthcare.

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As the dust begins to settle on the ransomware attack on Change Healthcare, the figures speak volumes about its devastating ripple effects across the healthcare landscape. With substantial revenue losses and forced shifts to alternative service arrangements, the cyber attack on Change Healthcare has not only strained financial resources but also pushed healthcare providers to rethink their cybersecurity strategies. The survey underlines a critical takeaway: robust digital defenses and collaborative support mechanisms are essential to mitigate the consequences of such ransomware attacks in healthcare. As we move forward, it is imperative that the healthcare industry strengthens its defenses to safeguard against future threats, ensuring resilience and continuity in healthcare delivery.

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I’m a multi-certified revenue cycle management professional and compliance officer with 20+ years of experience. I contribute articles to leading healthcare publications and journals. I am currently working as Senior Transition Manager, in BillingParadise headquartered at Diamond Bar, California. BillingParadise offers Medical Billing Services that intersect perfectly with the EMR/Practice management system you use.BillingParadise has offices in New Jersey, New York, Florida, Georgia, Minnesota, and Texas.


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