10 Reasons to Embrace AR Management Automation

May 11, 2017 7:04 am

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The healthcare industry is increasingly recognizing the benefits of blockchain technology, interoperable systems, and value-based payments. More importantly, healthcare organizations are understanding the critical role of automating operational and financial processes to reduce costs and boost efficiency. As the complexity of financial operations in healthcare continues to grow, automation has become essential for streamlining workflows and enhancing productivity. Among the key areas undergoing significant transformation is AR management automation, which is gaining momentum for its ability to eliminate inefficiencies, minimize errors, and optimize revenue cycle performance.

Still stuck with outdated processes?

According to a survey by the Practice Profitability Index, declining reimbursement (60%) and rising costs (50%) top the major concerns of healthcare providers (Carecloud). Complex and time-consuming processes aggravate the downward pressures faced by medical practices. Smart practices are automating key revenue cycle functions , such as AR management automation, to cut down on costs and manual efforts.

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AR management is, in particular, one of the most complicated processes to monitor. Managing AR effectively is vital to maintaining the financial health of a medical practice. That’s why a growing number of hospitals are automating denial and AR management processes. The benefits of healthcare AR management automation are becoming increasingly apparent, driving hospitals and healthcare practices toward more efficient financial workflows.

The 10 Major Benefits of AR Management Automation

  1. Cost Reduction through AR Management Automation

    AR automation helps reduce the costs involved in receivable processing. Labor represents two-thirds of the operational cost of managing financial tasks. Automating AR management significantly saves on AR follow-up and management costs, which helps medical practices allocate resources more efficiently.

  2. Improved AR Data

    Automating your AR management process provides your hospital with a wealth of healthcare AR data. This data serves as a continuous feedback loop that helps identify issues and opportunities for improvement in real-time. By having better data at your fingertips, healthcare practices can make more informed decisions.

  3. Standardization and Consistency

    AR management automation helps establish a standardized, repetitive process that can be monitored and optimized effectively. This helps reduce human error and ensures that AR management processes follow a consistent pattern, leading to improved outcomes.

  4. Enhanced Revenue Cycle Health

    Managing AR is a complicated task because all areas of the medical billing and claims management process need to be efficient. Automating AR processes with AR management automation will lead to a healthier revenue cycle, with fewer bottlenecks and delays in payment collection.

  5. Accounting Benefits

    By identifying AR management processes that can be automated, healthcare organizations experience several accounting benefits. Automation leads to lower days in AR and reduced billing errors, which significantly improves cash flow and financial stability.

  6. Increased Efficiency

    Automating AR management processes enhances efficiency by minimizing manual tasks and throughput times. This results in a smoother workflow, as the system can handle repetitive tasks, leaving staff to focus on more complex issues and improving overall productivity.

  7. Streamlined Claim Management

    The right AR automation systems offer a focused and structured methodology to handle all segments of healthcare AR. By streamlining claim management, medical practices can quickly identify and address issues that might otherwise delay payments.

  8. Faster Denial Management

    The ability to track claim statuses automatically, thanks to automated AR management processes, enables medical practices to start working on denials as soon as one day post-billing. This quick turnaround time can help practices reduce the time it takes to resolve denied claims, improving cash flow and overall financial health.

  9. AR Scrubbing and Editing

    AR scrubbing and editing systems play a key role in driving down AR days and paving the way for quicker AR cycles. These systems help ensure that claims are clean and accurate, reducing the chances of denials and speeding up the entire claims process.

  10. Exception-Based Workflow

    Automating accounts receivable processes helps healthcare organizations transition toward an exception based workflow to improve financial performance. This type of workflow helps identify anomalies that require manual intervention while automating routine tasks, which ultimately improves financial performance.

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“There’s tremendous scope…”

John Dugan, CPA, Partner at PricewaterhouseCoopers, in an interview with RevCycle Intelligence, notes that automating revenue cycle tasks has numerous benefits.

 “There is a tremendous amount of opportunity with automation. From a claims processing perspective, there are still a number of manual processes as you go through the entire revenue cycle, which in and of itself contributes to inaccuracies. That is why there is a huge need for claims scrubbers, follow-up work, etc.,” he explained.

Conclusion

Outdated processes eat up time, staff productivity, and precious dollars. Automation of AR functions is no longer a choice. Medical practices that focus on the next step ahead cannot ignore the fact that achieving optimal revenue cycle results is not possible without AR automation. With healthcare AR solutions, medical practices can streamline their financial processes, reduce overhead costs, and improve the accuracy of their claims. AR management automation is a key step toward financial sustainability in the evolving healthcare industry.

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