It has been suggested that in no other field of business are the buyers of goods so disinterested and carefree about how they will actually be making the payments, than in the healthcare industry. The main culprits responsible for such an attitude might be the forefathers of the behemoth called the US Healthcare System; although remedies are now well on their way to correct some of those anomalies in the form of recent federal mandates, such as Affordable Care Act and concepts such as Accountable Care Organizations. But the ennui from the past legacy might linger long after the sun has set on it.
How do you then deal with patients who are so alienated from their financial responsibilities when it comes to taking care of their own health? BillingParadise, with loads of experience in medical billing services and medical coding services, along with specialized expertise in collecting patient balances, can help you out here. Our round-the-clock AR callers can call and impart valuable education to your patients about their own health insurance plans before they make an actual visit to your clinic. This, we will able to do after our Insurance Verification team here comes to know the exact status of a patient’s health insurance policy for a particular date of service.
We would also clearly delineate to the patients the exact copays, deductibles, and coinsurance applicable, at the same time explaining what each of those terms mean. Also, clinics usually take for granted that their front-desk personnel will automatically be aware of what a patient health insurance entails. Nothing can be further from the truth. Thus in such cases, BillingParadise will be ever so ready to take calls from your front-desk at the actual point of patient contact, to answer their queries.
We can also conduct quick telephonic refresher sessions for your new recruits on medical billing and medical coding terms. We also can help your staff educate the patients on how healthcare IT can affect patient care and the various Healthcare IT tools available at their disposal now to better monitor their own health. These include but are not limited to EHR, Patient Health Care Records, Patient Portal, Health Information Exchanges etc.
In case your clinic lacks some of these tools, the Team at BillingParadise can help you either choose or design & create from ground-up some of them. So, don’t let your patients wear a shield of indifference on them when it comes to taking care of their own medical expenses. Call us, BillingParadise at 1-(888)-571-9069 or email email@example.com , so that we can help you create a holistic experience for all of your patients without compromising on the clinic’s bottom line.