The main difference is number of hours that we work. Your biller works 8 hours a day and 5 days a week and takes off on vacation. We dedicate three different teams that work 24 hours a day and 5 days a week on your claims to get paid faster. The attached document will give you a detailed info about our workflow setup, which has maximized cash-flow for numerous providers.
The second important thing is that we speak with your insurance companies over the phone on a daily basis to get your claims paid in time and faster. We will get to know whether the claims are going to be paid or denied on the 7th day of transferring the claims. This lets us to start working on the denials from the 7th day itself. We will not have to wait until the insurance company sends out the EOBs after 30 days to know if the claims are going to get paid or denied. We should be able to get you a detailed report on how much you can expect the following week from the insurance companies and for your patients.
We have Certified Professional Coders to scrub the claims before we send them out to insurance companies. This lets us to keep your denials as low as possible.